Its obviously my own experiences with getting a new gas connections that lead to this post .
In short J
0.0a> If you call Area Managers- Sales Officer from Gas distributions , and talk in pleasant manner J … it works !!
0.0b> Don’t argue with the ladies on counter in distributors office , note down the lies they tell you and call the sales officer-raise complain.
1 > Ration card is not mandatory as address proof [ pls check individual vendor website for acceptable proofs ]
2> You need not purchase Hot Plate [ sigdi ] from the distributor . There is no rule as such .
3> A typical cylinder connections would cost somewhere around ; 850 deposit + 300 [ refill ] + 2-300 [ for tube and regulator ] .Thats it .
4> Companies never instruct distributors to allocate or not allocate new connections in any particular week-date or month . [ wel I was told that company has stopped issues new connections in March End or in later half we issue only second connections for existing users only ].
5> In case you don’t purchase hot plate from company , you are supposed to Use an ISI marked Hot plate .That’s it .
6> Inspection at the time of first delivery from the distributor is already paid for at the time of new connection .Don’t pay them again , no tips.
7> The ppl delivering cylinder would point out problems with gas leak and are not supposed to and qualified to repair any problems with hot plate .
While you should get the leakage problem corrected , you can choose you own repairman .
8> Don’t bribe/Tip the delivery guy .Home delivery means delivering the cylinder into your kitchen and replacing it . For free.
9> when you call the distributor for a refill it is your Right to enquire – request – instruct cylinder delivery at a particular time of working hours ,
Its pretty acceptable if
you want to take delivery in person @ distributors office or
you want them to deliver the refill at your neighbors house [ obviously your neighbor should have your passbook with him ].
General WebSites
Indian oil-Indane : http://www.ioclebiz.com/LPG/LPGIndex.asp
Bharat Gas : http://www.ebharatgas.com/ebgas/pages/index.jsp
HP Gas : http://hindustanpetroleum.com/lpgsbu/shell.html
Complaints /Escalations / clarifications :
Indane Gas : http://www.iocl.com/ ==>Talk to Us ==>LPG Complaints [ emails ]
http://www.ioclebiz.com/lpg/stc_lpg_AddressBook.asp [ Phone Numbers ]
Bharat Gas : http://www.ebharatgas.com/ebgas/pages/customer/contactus.jsp [ Phone Numbers ]
HP Gas : http://jihaan.hpcl.co.in/cms/register.aspx [ register and complain ]
…..wat happened to me ….i suffered for 15 days …then called the area managers of Indane Gas @ Mumbai and then pune and …wow….i got connection in next 10 minutes ….that too in march end .